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How Do We Collaborate With Customers?

#Comprehensive Support And Partnership ·2024-10-09

At Zhixin Billiards, our collaboration process is customer-centric and designed to be as seamless as possible. Here’s how we work with you:

Initial Contact: We start by understanding your needs, whether you're looking for a specific product or a full suite of billiards equipment. Our team is available to guide you through the options that best suit your business.


Product Selection: Based on your requirements, we help you choose the most appropriate products, offering guidance on everything from custom cues to professional-grade tables.


Order Processing: Once you’ve made your selection, we handle the logistics, ensuring that your products are shipped out quickly and efficiently through our Shenzhen hub.


Ongoing Support: After your purchase, our customer service team is ready to assist with any inquiries or post-sale support. We believe in long-term partnerships, not just one-time transactions.


Our approach is structured, efficient, and tailored to your needs, ensuring that you receive the right products on time and with complete peace of mind.


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